ReconX Privacy Policy
1. Data We Collect
We collect account information you provide (name, email, role, department), the financial reconciliation data you upload or connect, and operational metadata such as audit logs, login activity, and session details. We do not collect data we do not need to operate the reconciliation service.
2. How We Use Your Data
Your data is processed to deliver reconciliation, matching, and exception-management services; to maintain SOX-compliant audit trails; and to secure your account. Analytics and product-improvement processing only occur where you have granted consent on the Consent Management panel.
3. Lawful Basis
Account management and reconciliation services are processed under Contract Performance. Audit-trail and regulatory records are processed under Legal Obligation. Analytics, product improvement, and communications are processed under Legitimate Interest or your explicit Consent, which you may withdraw at any time.
4. Data Residency
Your organization’s configured data region is recorded with your data and reflected in your data export. Where your data physically resides depends on your organization’s data-residency configuration.
5. Your Rights
You may export a complete copy of your data (GDPR Art. 20) from the Data Export panel, manage your consent preferences at any time, and request permanent anonymization of your personal data (GDPR Art. 17). Audit-trail records are retained in anonymized form to satisfy compliance obligations.
6. Data Retention
Personal and operational data is retained according to your organization’s retention policies. Anonymized audit records are retained for the period required by applicable financial-compliance regulations.
7. Contact
For privacy questions or to exercise a right that is not self-service, contact your organization administrator or your Data Protection Officer.
This policy describes the data-handling practices of the ReconX platform. Your organization may supplement it with additional terms.